Item Processing Time
There are different processing times for different items. Average processing time is 14 to 25 working days; as to the custom made items, it may take longer. However, we will try our best to finish preparation of the item ASAP after you place an order on our website. You can choose 3 days, 7 days, 14 days rush order service And you also can buy ship in 24 hours dress if you are very rush.
When will I receive my items after I place an order?
There are four key factors that will decide when you will receive your items.
1) Shipping Method: Delivery time varies with shipping methods. For example: DHL, takes 2-4 business days while EMS takes 3-8 business days.
2) Time in transit varies depending on where you're located and where your package is coming from.
3) Item Processing Time: There are different processing times for different items. Average processing time is 14 to 25 working days; however, we will try our best to prepare the item ASAP after you place an order on our website
4) Some unavoidable reasons:
We will send you the item according to your requests, however, we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. bad weather conditions, strikes as well as war, etc.
No matter whatever the situation is , we will always send you the item before the shipping deadline, and try our best to negotiate with the related shipping companies to take your case as priority.
How can I track my order?
As to the order status and shipping information of your package, you can refer to "My Account" on our website. When you click the "View Detail" button, there is a column called Order Tracking, where you can view all the detailed information about your order.
Shipping Information for Tailor-Made Dresses
Whether you choose a standard size or give us your custom measurements, all our dresses suits are personally tailored for you from scratch. Because of this, shipping time and our return policy are different for these special items.
Shipping Time
Total Shipping Time is based on the time it will take to tailor your dresses + the time taken for the finished dress to be shipped to you.Bridesmaid dresses/Flower girls/Mothers
It will take 14-20 working days to tailor your dresses by professional dressmaker. It will then take about 3-7 working days for the package travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT ,etc) standard.
Wedding Dresses/Prom Dresses
It will take 20-25 working days to tailor your dresses by professional dressmaker. Also it will take about 3-7 working days for the package travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT ,etc) standard.
