General attention
Dresses should be stored in a room where the temperature and humidity levels
are constant, such as a guest room or spare closet. Never store your dress in
the attic or basement where there are extreme changes in temperature and/or
humidity. It is best to keep it in a dark (unexposed to sunlight), dry place,
folded or rolled in a clean white sheet. Hanging your dress on a hanger is not
recommended as it can cause stress to the fabric and create distortion. Do not
store your dress in plastic such as a garment bag. Plastic can emit gases that
will tend to yellow the fabric. If you decide to remove your dress from the one
place to another place, we suggest that cotton gloves should always be worn
when handling dresses.
Yellowing
It’s important to note that one of the leading causes of bridal dress yellowing
is the plastic bags that many brides keep their dresses in. Most plastics give
off damaging fumes that actually promote yellowing. But, even with proper care,
some fabrics will yellow more than others and it may be impossible to prevent
all yellowing.
Generally, silk fabric yellows more than synthetic fabrics, such as polyester,
rayon and acetate. However, nylon, which is a synthetic, has a tendency to
yellow more than other synthetic fabrics. Dresses that can be wet cleaned have
an advantage, in that if they do yellow, they may be able to be whitened for
future use with a fabric whitener.
Preserving your dress in an acid-free environment is your best protection
against yellowing. Padding your dress with acid-free tissue will help to
prevent acid migration. Buffered tissue should be used for dresses made of
synthetic fabrics such as polyester, rayon, and acetate. The buffering agents
in the buffered tissue gives added protection against acid migration. But
buffering agents may damage dresses made of animal proteins such as silk or
wool, therefore un-buffered, acid-free tissue is recommended for silk fabrics
Permanent creasing
Flat storage is recommended for textiles and garments when possible. However,
because of the size and dimensions of wedding dresses, it is impractical. Some
compromise must be made, either by folding or hanging the dress. To help
prevent permanent creasing,.(Cotton gloves should always be worn when handling
preserved dresses.) Bagged dresses that are hung in a closet are better.
Mildew and mold
Keeping your dress in a breathe able environment will protect it best from
mildew and mold growth. When fabrics can breathe, the humidity level remains
constant around the garment as excess moisture dissipates into the air. But, if
moisture can condense inside a box or any container, then the dress is at risk
for mildew and mold growth.
Oxidation spots
An oxidation spot can occur when a substance that was not properly cleaned on
the dress oxidizes and turns brown. This can happen even if your dress has been
cleaned as dry-cleaning solvents do not remove all substances. Spills from
clear soda or wine may go unnoticed at the time of the initial cleaning. Unless
these spills are pretreated, it is likely they will oxidize over time.
Inspecting preserved dresses periodically ensures the dress remains in the best
condition. The sooner an oxidized stain is caught, the more likely it will be
able to be removed.
Light and dust
Keeping your dress covered will protect it from the damage caused by light and
dust.
How
do I place my order in this website?
You can view the catalog in
our website. If you find anything you want to buy just take it to shopping cart
and then go check out.
Can
I see a swatch of the color I’m interested in before I order?
Sorry, for the expensive
shipping cost we do not have swatches available to send out to customers.
How
long should I order my wedding dress before wedding?
Please place your order as far
as in advance of your wedding date as possible, normally can't be less than 1
month. It also affords you a comfortable time frame to accommodate any
alteration if necessary.
Are
you an online bridal store only?
Yes, all our business is done online and we do not operate any retail
bridal store.
Is this dress available and when will I receive it?
Inventory moves very quickly especially during prom season so we are not able
to accurately check stock on a particular dress. We are not able to confirm
ship dates until the order is placed for a dress. The website is updated with
as much information as we have available including if a dress won't be shipping
out until a later date.
Is the information I send over the
Internet safe?
All the information you send over our website is strictly confidential and is
protected by our SSL certified web site through the industries most powerful
encryption VeriSign. Any other information given such as email is strictly
confidential and will not be used or given to any 3rd party. Please see our
Privacy Policy for more information.
How will my item (s) be shipped?
All shipping information is outlined in our shipping page.
How do I use the search option of your site?
You can search by color, by designer, by occasion, by dress type, by price, or
by style number. You can search all those categories at once and even sort by
price and popularity once you've filtered your dresses.
What if my dress is not available?
If your dress is not in stock and for some reason we cannot order it , we will
notify you and give you other options to choose from or you can cancel your
order. You can provide other of your favorite dress style pictures,
after confirmation, we will reply you asap.
What if I want a dress in a color that is not listed?
The colors that we list on the product detail page are the only colors in which
that style dress is produced in. We also show all the pictures we have
available so if the picture is not shown we cannot show you that dress in that
color
Can I see the dress in other colors?
Unfortunately we are only allowed to send or post pictures provided to us by
the manufacturers of the dresses we sell. Not all colors of the dresses are
pictured by the manufacturers and therefore all the pictures you see are the
only ones we have available. Only thing you can try to do is find another dress
by that same company called the same color and it will be the same depending on
the fabric.
Do you rent dresses?
Sorry we do not rent dresses.
Why is my order still processing?
Orders take 24-72 business hours
to respond back with a ship date.
How do I upgrade my shipping?
Simply respond to your confirmation email with the method you would like to
change it to.
Can I get a dress with extra length?
Please email or call us with style number and we can find further information
for you. Some designers can make extra length.
Why can I no longer find the dress that I found before?
Once an item has no more available stock and the manufacturer is no longer
making it, it is removed from our webpage as available and will no longer show
up in searches.
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